Are your products safe for all pets?
Our products are designed for specific animals (dogs, cats, small animals). Always check the product description for size, weight guidelines, and intended species to ensure a perfect fit.
My pet didn’t like a product. Can I return it?
Yes! We offer a 30-day return policy on unused, unopened items in their original packaging. Please see our full Returns Policy for details.
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and Shopify Pay for a secure and quick checkout.
How do I create an account?
You can create an account at checkout or by going to the 'Login' section on our site. An account lets you track orders and save your details.
What are your shipping options and costs?
We offer standard and express shipping. Costs are calculated at checkout based on your order's weight and destination.
How can I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number and a link to follow your package.