Cookies Policy

Cookies Policy – gozoo.store

1. Who we are

The website gozoo.store is owned and operated by:

ASEL Sp. z o.o.
 ul. Jaszowiecka 10 / 121
 02-934 Warsaw
 Poland

Email: support@gozoo.store

ASEL Sp. z o.o. is the data controller responsible for the operation of gozoo.store and for the processing of personal data in accordance with the General Data Protection Regulation (GDPR) and Polish data protection law.

 

 

2. What personal data we collect

When you use our website, we may collect the following categories of data:

  • Account information: name, surname, email address, password.

  • Order details: billing address, shipping address, phone number, purchased products.

  • Payment information: processed securely by external payment providers (e.g., Shopify Payments, PayPal). We do not store full payment card details.

  • Communication data: messages sent via our contact form, email, or chat.

  • Marketing preferences: newsletter subscription, consent to receive promotional offers.

  • Technical data: IP address, device type, browser, cookies, and browsing activity (see our Cookies Policy).

 

 

3. Purposes and legal basis of processing

We process personal data only when permitted by law. The purposes and legal bases include:

  • Order fulfillment – Article 6(1)(b) GDPR (performance of contract).

  • Legal obligations (invoicing, accounting, taxation) – Article 6(1)(c) GDPR.

  • Customer support and communication – Article 6(1)(b) and (f) GDPR (legitimate interest).

  • Marketing and newsletter – Article 6(1)(a) GDPR (consent).

  • Website security and fraud prevention – Article 6(1)(f) GDPR (legitimate interest).

  • Analytics and improvement of services – Article 6(1)(a) GDPR (consent, via cookies).

 

 

4. Data sharing

Personal data may be shared only with trusted entities necessary to provide our services, including:

  • Shopify (website hosting and ecommerce platform).

  • Apaczka (logistics and shipping partner).

  • Payment providers (e.g., Shopify Payments, PayPal).

  • Accounting and legal services.

  • IT support and security providers.

These partners process data on the basis of contracts with us and in compliance with GDPR.

 

 

5. Data transfers outside the EU

Some providers, including Shopify, may process data outside the European Economic Area (EEA). In such cases, transfers are safeguarded by:

  • An adequacy decision of the European Commission (e.g., Canada).

  • Standard Contractual Clauses (SCCs) approved by the European Commission for transfers to other countries (e.g., United States).

 

 

6. Data storage period

We retain personal data only for as long as necessary for the purposes for which it is collected, including:

  • Customer accounts: as long as the account remains active.

  • Orders: 6–10 years (for tax and accounting compliance under Polish law).

  • Newsletter subscription: until consent is withdrawn.

  • Contact/communication: up to 3 years after the last interaction.

  • Cookies: according to the durations specified in our Cookies Policy.

 

 

7. Data subject rights

Users of gozoo.store in Poland have the right to:

  • Access their personal data.

  • Rectify inaccurate or incomplete data.

  • Request erasure (“right to be forgotten”).

  • Restrict processing.

  • Data portability.

  • Object to processing based on legitimate interests.

  • Withdraw consent at any time (without affecting prior lawful processing).

Requests should be sent to: support@gozoo.store

 

 

8. Data security

ASEL Sp. z o.o. applies appropriate technical and organizational measures to protect personal data, including encryption, pseudonymization, secure access controls, and monitoring against unauthorized access.

 

 

9. Supervisory authority in Poland

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the supervisory authority in Poland:

Prezes Urzędu Ochrony Danych Osobowych (UODO)
 www.uodo.gov.pl

 

 

10. Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. Updates will be published on gozoo.store with the date of the latest revision.